about us!
HYPE SOFT SWITZERLAND
New generation of retail & POS management software in Switzerland
A WEBSITE DESIGNED FOR TOTAL PRICING TRANSPARENCY AND IMMEDIATE ORDERING
The official website www.hypesoft.ch is designed to allow everyone to:
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Accurately calculate the cost of your Hype Soft solutions (software, telecom, hardware),
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Understand all the pricing advantages immediately,
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And to conclude a global order online, without endless exchanges of quotes, offers and counter-offers.
HYPE IT! • LOVE IT! • SHARE IT! • WORK IT! • REACH IT!
As soon as you land on the website, you can clearly see:
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Subscription prices
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Welcome offers
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Discounts for multiple locations (multi-site / multi-outlet deals)
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What is included and what is optional
The website also lets you explore descriptions of most of the software’s 2,000+ features on a dedicated “FEATURES” page, and download a comprehensive user manual for step-by-step support.
The goal is simple: you can simulate, compare, understand and place your order fully independently, with complete transparency on your costs – no surprises and no wasted time.
An exceptional support team, at your side 24/7
Brilliant, competent and fully dedicated to your satisfaction, our Hype Soft support managers work every day to offer you responsive and human assistance.
Thanks to Mirado (Administrative Management), Sangy and Sedra (Technical Support), as well as Pamela and Mialina (Sales Support), who passionately run a service available in French, English, German, among other languages, to support you with complete confidence, wherever you are.
the leaders
Delyan Tzonev
CO-CEO & CTO HYPE SOFT SWITZERLAND
Olivier Wasem
CO-CEO & COO HYPE SOFT SWITZERLAND
An exceptional support team, at your side 24/7
Brilliant, competent and fully dedicated to your satisfaction, our Hype Soft support managers work every day to offer you responsive and human assistance.
Thanks to Mirado (Administrative Management), Sangy and Sedra (Technical Support), as well as Pamela and Mialina (Sales Support), who passionately run a service available in French, English, German, among other languages, to support you with complete confidence, wherever you are.
geniuses & creators
Plamen Manev
CEO, CMO HYPE SOFTWARE BG
Tsvetelin Manev
CHRO HYPE SOFTWARE BG
Georgi Gospodinov
CTO HYPE SOFTWARE BG
An exceptional support team, at your side 24/7
Brilliant, competent and fully dedicated to your satisfaction, our Hype Soft support managers work every day to offer you responsive and human assistance.
Thanks to Mirado (Administrative Management), Sangy and Sedra (Technical Support), as well as Pamela and Mialina (Sales Support), who passionately run a service available in French, English, German, among other languages, to support you with complete confidence, wherever you are.
helpdesk leaders
Mirado Razanakolona
Administrative Manager
Sangy Andriantsoa
Technical Manager
Sedra Raherinjatovo
Technical Manager
Pamela Raharinaivo
Commercial Manager
Mialina Mampionoa
Commercial Manager
An exceptional support team, at your side 24/7
Brilliant, competent and fully dedicated to your satisfaction, our Hype Soft support managers work every day to offer you responsive and human assistance.
Thanks to Mirado (Administrative Management), Sangy and Sedra (Technical Support), as well as Pamela and Mialina (Sales Support), who passionately run a service available in French, English, German, among other languages, to support you with complete confidence, wherever you are.
helpdesk leaders
Mirado Razanakolona
Administrative Directorate
Sangy Andriantsoa
Technical Manager
Sedra Raherinjatovo
Technical Manager
Pamela Raharinaivo
Responsable Commerciale
Mialina Mampionoa
Sales Manager
Strategic Partners
Hype Soft Switzerland is the new generation of point-of-sale (POS) and 360° retail management software dedicated to businesses and the hospitality sector in Switzerland.
Based in Geneva, our team provides daily support to:
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Restaurants, bars, cafes
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Nightclubs, clubs, fast food
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Bakeries, pastry shops
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Specialty shops and stores
Our commitment: to simplify, centralize and digitize the management of your establishment through a complete ecosystem – software, hardware, telecom, onboarding and support – designed for the realities of the Swiss market.
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Simplicity and transparency
Today, running a restaurant or business often involves:
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On one hand, there's point-of-sale software,
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Excel files for inventory management.
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Another tool for reports,
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A separate provider for internet and telephone services.
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Several suppliers for the equipment.
Result :
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Fragmented data,
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Slow decisions, often made "by feel",
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Stress and a waste of time for the teams.
Hype Soft Switzerland's mission is to bring everything together in a single ecosystem:
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A modern, intuitive, and fast point-of-sale software,
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A 360° retail management approach (sales, inventory, margins, reporting),
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A reliable telecom component integrated into the offer,
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A coherent and turnkey hardware offering,
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Human, local support, available 24/7.
We want to allow Swiss retailers to focus on what matters most: their customers, their service and their growth.
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From the restaurant dining room to the software
Hype Software was born out of a very concrete need, at the heart of the restaurant industry.
The origins of the project:
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Plamen Manev, a restaurateur himself, faces the daily challenges of managing an establishment, and holds a Master's degree in Marketing & Sales;
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Tsvetelin Manev, also from the world of hospitality, after studying International Tourism;
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George Gospodinov, a software engineer, transforms these field needs into lines of code and functionalities.
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In Switzerland, the project was launched by Delyan Tzonev in April 2024 and joined by Olivier Wasem in September 2025.
The main stages:
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January 2019: first developments of Hype Software;
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March 2020: first user customers in Europe;
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April 2024: launch of Hype Software in Switzerland, with an exploratory strategy – listen to the market, test, adapt the offer;
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November 2025: official launch of Hype Soft Switzerland, with a business model designed as a showcase for a controlled and structured international deployment.
In concrete terms, Hype Software is today:
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Over 2 million lines of code,
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More than 1,700 user clients in Europe,
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A tool designed by restaurant owners, for restaurant owners and retailers.
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A vibrant, connected, and collaborative community
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French-speaking Switzerland,
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German-speaking Switzerland,
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Ticino.
We combine:
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A local presence for installation, training and on-site support,
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An international vision, with a structured model ready to be deployed in other countries.
Switzerland, and Geneva in particular, is becoming the stable, reliable and transparent base of the Hype ecosystem, with a clear objective: to make Hype Soft Switzerland a POS & retail reference for the most demanding businesses.
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Hype Soft is not just a point-of-sale software: it is a complete platform that replaces a set of scattered tools.
Hype Soft Switzerland is:
Next-generation POS software
A modern, intuitive and fast interface that your teams can master in less than 30 minutes.
360° Retail Management
Product management, menus, categories, VAT, promotions, inventories, stock levels, material costs, margins and stockout alerts.
Automated reports & analyses
Real-time sales, reports by period, by item, by employee, by channel. Clear dashboards for data-driven decisions, not assumptions.
App & remote tracking
Access your key indicators via a mobile application: revenue, number of tickets, best sales, trends, period comparisons, etc.
Full hardware integration
Hype POS terminals, kitchen displays (KDS), receipt printers, cash drawers, routers and peripherals. An installation tested and sized specifically for the restaurant and retail sectors.
Integrated telecom module with Hype Telecom
High-speed internet, professional Wi-Fi, landline – the entire network infrastructure designed to guarantee the stability and performance of your Hype Soft point-of-sale system.To offer a comprehensive and competitive solution, Hype Soft Switzerland relies on leading partners:
NEXI
Payments partner, offering very competitive transaction fees (often less than 1% depending on the conditions), directly improving operators' margins.
Salesforce
CRM base and foundation for the development of advanced services, including complete Human Resources management: planning, contracts, personnel monitoring.
Flux Group (Swisscom)
Partner for telecom services and dedicated video surveillance solutions, fully integrated into the Hype ecosystem.
SW Agency
Marketing & communication agency based in Geneva, which orchestrates a group strategy, allowing for cost sharing and increased visibility for Hype Soft clients.
Together, we are building a coherent ecosystem, where each brick reinforces the others.
our 5 pillars
HYPE IT – Digitalise and boost your business
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A modern, ergonomic and intuitive interface
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Onboarding for your team in under 30 minutes
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Compatibility with Windows, MacOS, Linux, iPadOS and Android
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Integration with Hype POS, KDS, printers, routers
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Digitalisation of your POS, inventory, ordering and reporting processes
The goal: to transform your POS from a simple cash register into a true digital engine for your business.
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LOVE IT is everything that makes merchants adopt and stick with Hype Soft:
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Less paperwork, more time spent on the floor or with customers
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Clear reports on sales, margins, stock and activity
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On-site installation and training for a smooth go-live
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Multilingual, local support available 24/7, with no hidden charges
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Lower IT and telecom costs thanks to the centralisation of POS + data + telephony
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No hidden fees: updates included, support included
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Constant software evolution driven by field feedback and regular updates
The result: less stress, fewer unnecessary costs, more control and peace of mind for operators.
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SHARE IT is the community pillar of Hype Soft Switzerland.
We want to build a network of ambassadors and partners who recommend, deploy and live Hype Soft on the ground, all across Switzerland.
The Hype Soft AMBASSADOR PROGRAM offers:
A structured referral scheme, open to:
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Satisfied customers
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Consultants
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IT integrators
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Marketing agencies
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Accountants and fiduciaries
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And anyone looking for a complementary, profitable activity
Attractive commissions:
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A percentage on direct referrals
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A percentage on indirect referrals
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A percentage on each additional location (multi-site, new venues)
A win–win relationship:
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You recommend a reliable, innovative POS & 360° retail solution
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You benefit from recurring income and increased visibility within your network
Benefits for Ambassadors include:
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Full training and Hype Soft certification
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Pre-sales support and a dedicated account manager
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Priority access to Hype events (launches, demos, workshops)
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Access to product roadmaps, new features and the Hype community
SHARE IT ensures that every Hype Soft customer benefits not only from a powerful software solution, but also from the strength of a group and a network.
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WORK IT is the human side of Hype Soft and its team expansion.
As part of our growth in Switzerland, we are looking for:
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Technical sales demonstrators & trainers
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In French-speaking Switzerland
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In German-speaking Switzerland
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In Ticino
Their mission:
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Present and demonstrate Hype Soft solutions to restaurateurs, hoteliers, retailers and service providers
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Support, train and follow up with customers during deployment
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Act as a trusted link between the field, the technical team and management
We are looking for people who are:
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Confident with digital tools and live demonstrations
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Strong communicators with a natural commercial mindset
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Able to train and support operational teams on site
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REACH IT is the integrated telecom offering of Hype Soft, delivered through Hype Telecom.
For merchants, we provide:
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Reliable high-speed internet
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Professional, secure Wi-Fi with firewall and managed Wi-Fi options
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A fixed landline with a monthly allowance of minutes to Swiss landlines and mobiles
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Fast, turnkey installation
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Professional technical support
Our objectives:
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Lower telecom costs
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Centralise POS, data and telephony with a single partner
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Guarantee the network stability required for your Hype Soft POS system to run smoothly
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WHAT YOU FIND ON OUR OFFICIAL HYPE SOFT SWITZERLAND WEBSITE
On our official website www.hypesoft.ch, every visitor has access to the entire Hype Soft Switzerland ecosystem
The site provides detailed information on all Hype Software subscription plans:
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Packages adapted to your business size and type (restaurant, bar, café, fast food, nightclub, bakery, pastry shop, retail store, etc.)
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Options for multi-site and store networks
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Clear details on what is included: licence, modules, updates, support
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Forms to book a free demo or a consulting call
The aim: to help you easily compare options and choose the Hype Soft plan that best fits your business.
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The official website also showcases our IT/telecom subscription offers under the Hype Telecom brand:
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High-speed internet for hospitality and retail
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Secure professional Wi-Fi, with or without managed Wi-Fi services
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Fixed landline with included call minutes
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Solutions designed to guarantee the stability and performance of your Hype Soft POS system
In just a few clicks, you can explore Hype Telecom offers and centralise your POS + data + telephony costs.
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The online hardware store lets you order:
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Hype POS terminals
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Kitchen display screens (KDS)
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Ticket and invoice printers
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Cash drawers, routers, tablets and other peripherals
Each product page is written in business language, not just technical jargon, so you can build or upgrade your full setup without getting lost in specifications.
To make investment easier, we also offer the option to pay your hardware order in 12, 24 or 36 monthly instalments, subject to eligibility and approval.
We strongly recommend that you consult our General Terms and Conditions of Sale (GTCS) for full details on payment terms, instalment plans and applicable conditions.
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On www.hypesoft.ch, you’re assisted by Hype-Hype, our AI-powered guide that can answer nearly any question, in almost any language:
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It answers most questions about Hype Software subscriptions, Hype Telecom, the hardware store or the Ambassador Program
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It helps you navigate the website and find the right sections and offers
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It makes things easier: booking a demo, asking for a quote, requesting support, etc.
On top of Hype-Hype, we offer a live helpdesk and support service available 24 hours a day, 7 days a week, with real people answering in French, English and German.
Whether you prefer AI assistance or direct human contact, you always have someone – or something – ready to help you, any time.-
A dedicated section of the site focuses on the SHARE IT pillar and the AMBASSADOR PROGRAM:
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Explanation of how the program works
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Overview of who it’s for (clients, consultants, IT integrators, agencies, fiduciaries, etc.)
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Detailed benefits: commissions, recurring revenue, visibility, support, sales tools and technical resources
From this area, visitors can:
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Learn more about the Ambassador Program
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Apply online to become an Ambassador
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Request a dedicated call to discuss a broader partnership (network, region, agency, etc.)
A single entry point to the entire Hype ecosystem
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The entire Hype Soft Switzerland ecosystem is brought together in one place, for a simple, seamless and business-focused experience.
WHY CHOOSE HYPE SOFT SWITZERLAND?
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An all-in-one solution: POS, 360° retail management, telecom, hardware, support
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A tool created by restaurateurs, for restaurateurs and retailers
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More than 2 million lines of code and over 1,700 active customers in Europe
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A local presence in Geneva, with on-site support
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Multilingual support (AI + human) available 24/7, with no hidden fees
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A strong ecosystem of strategic partners (NEXI, Salesforce, Flux Group, SW Agency)
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A stable, reliable and transparent base, ready for growth and international deployment
LET’S TALK ABOUT YOUR POS PROJECT
You want to:
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Modernise your POS system in Switzerland
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Centralise your retail operations
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Reduce IT and telecom costs
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Rely on a local technology partner based in Geneva
Book a free demo and discover how Hype Soft Switzerland can become the cornerstone of your digital ecosystem.
A 360° panel
Discover our 360° range of solutions — software, hardware and services — designed to offer you comprehensive and optimized management, consistent actions and measurable results.
And to further support your needs, we offer payment plans over 12, 24 or 36 months, so you can realize your projects with complete peace of mind.
With HYPE, nothing is left to chance.
A 360° panel
Discover our 360° range of solutions — software, hardware and services — designed to offer you comprehensive and optimized management, consistent actions and measurable results.
And to further support your needs, we offer payment plans over 12, 24 or 36 months, so you can realize your projects with complete peace of mind.
With HYPE, nothing is left to chance.
A 360° panel
Discover our 360° range of solutions — software, hardware and services — designed to offer you comprehensive and optimized management, consistent actions and measurable results.
And to further support your needs, we offer payment plans over 12, 24 or 36 months, so you can realize your projects with complete peace of mind.
With HYPE, nothing is left to chance.
1
New generation of retail management software
Hype Soft, a comprehensive, intelligent, intuitive, and connected solution designed to boost your efficiency and transform your customer experience. The next generation of retail starts here.
Powerful, seamless, and intelligent, Hype Soft is your next-generation business ally. Your ultimate destination for saving time and adding value to your company.
2
Hype Soft Switzerland enters a new era!
Hype Soft is evolving towards a customer-centric strategy, combining proximity, trust, and performance. More than just management software, Hype Soft is becoming a technology partner dedicated to the success and growth of its users.
Product adoption: ensuring a quick and smooth onboarding process
Customer satisfaction: delivering measurable value every day
Brand promotion: transforming our customers into long-term ambassadors
3
Hype Soft Referral & Loyalty Program
An exclusive initiative to reward and recognize our most engaged customers. You share your experience, we value your contribution.
Join a vibrant, connected, and collaborative community. The Ambassador program is open to everyone, users and non-users of Hype Soft products and services, professionals and individuals alike.
4
Join Team Hype Soft!
You are proactive, solution-oriented, and want to join the Hype Soft team.
Commitment and sharing | Together, we make a difference. At Hype Soft Switzerland, we value creativity, loyalty, and commitment. Thrive in an environment where innovation, collaboration, and opportunity go hand in hand.
5
Hype Telecom – High-Speed Internet & Telephony in Switzerland
Hype Telecom by Hype Soft offers a fast and stable internet connection, included landline telephony and high-speed Wi-Fi accessible everywhere in Switzerland.
Designed for individuals and businesses, this service combines reliability, flexibility and competitive pricing, guaranteeing a smooth, efficient and uncompromising communication experience.
1
New generation of retail management software
Hype Soft, a comprehensive, intelligent, intuitive, and connected solution designed to boost your efficiency and transform your customer experience. The next generation of retail starts here.
Powerful, seamless, and intelligent, Hype Soft is your next-generation business ally. Your ultimate destination for saving time and adding value to your company.
2
Hype Soft Switzerland enters a new era!
Hype Soft is evolving towards a customer-centric strategy, combining proximity, trust, and performance. More than just management software, Hype Soft is becoming a technology partner dedicated to the success and growth of its users.
Product adoption: ensuring a quick and smooth onboarding process
Customer satisfaction: delivering measurable value every day
Brand promotion: transforming our customers into long-term ambassadors
3
Hype Soft Referral & Loyalty Program
An exclusive initiative to reward and recognize our most engaged customers. You share your experience, we value your contribution.
Join a vibrant, connected, and collaborative community. The Ambassador program is open to everyone, users and non-users of Hype Soft products and services, professionals and individuals alike.
4
Join Team Hype Soft!
You are proactive, solution-oriented, and want to join the Hype Soft team.
Commitment and sharing | Together, we make a difference. At Hype Soft Switzerland, we value creativity, loyalty, and commitment. Thrive in an environment where innovation, collaboration, and opportunity go hand in hand.
5
Hype Telecom – High-Speed Internet & Telephony in Switzerland
Hype Telecom by Hype Soft offers a fast and stable internet connection, included landline telephony and high-speed Wi-Fi accessible everywhere in Switzerland.
Designed for individuals and businesses, this service combines reliability, flexibility and competitive pricing, guaranteeing a smooth, efficient and uncompromising communication experience.
INTEGRATED TRACKING
PRECISION
EASY DEPLOYMENT
Strategic Partners